Frequently Asked Questions

1. How do I synch my network password with Outlook365 email?

Click HERE and enter your password to synch it with Office365.

There are two options to change your network password. Method #1 - Hold CTRL+ALT+DELETE and click Change Password, or Method #2 - Log onto your Sharepoint Home Page, click Change Password (upper right) and follow the prompts.

2. What's the difference between Outlook 365 (aka Outlook Web App) and Outlook 2010?

Outlook 365 is a web based (cloud) email program. You can use it in school or at home but it requires an additional login in both locations. Outlook 2010 (aka "Client") , is part of the Office 2010 Suite that is on every school computer. This program resides on your hard drive in school. Once you log on to a school computer you will only have to establish your credentials one time and then you will not have to login again to access your email through Outlook 2010.

3. How do I log onto Outlook 2010?
Click Start > All Programs > Microsoft Office > Microsoft Outlook 2010. You can right click on the Outlook icon and select "Pin to Start Menu" to put the shortcut on the left side of the start menu. Do not use Outlook Express if you see an icon for that program.

5. What is my email address?
For official addresses and outside mail the name is First.Last@vbschools.com; i.e. Lee.Mitchell@vbschools.com There is usually no middle initial in this address. The user id to logon to Office365 though would be your network user ID, followed by @vbschools.com; i.e. lbmitche@vbschools.com

5. What is the mailbox storage limit?
6. The limit on mailbox size is now just under 25 GB vs. 94 MB under the old system. In short, you will not have to worry about emptying your mailbox for a long, long, long time.

 

Email Do's & Don'ts

Do	Don't
Do use the subject line. Do use spell check. Do delete old mail that you don't need. Do reply to All Recipients when appropriate. (Think) Do include sender's message when replying. (Automatic in Outlook) Do change the subject and delete the original message if you use reply to generate a new message.	Don't forward junk mail. Don't use school e-mail for non-educational use. Don't open attachments unless you are sure of the source. Don't reply to All Recipients if not appropriate. (Think) Don't forget your password. Don't use subjects such as Hi, Hello, Hey Don't use the reply feature to send a new message. Don't set up an "Auto reply" to all recipients.

Last Update: Monday, December 10, 2012